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Read Before You Open Your Account

These terms set out the rules that govern your vsin account — from how you fund it with PayPal, Venmo, or Play+ to how we handle withdrawals and account closures. Access depends on state law and is available only where local law permits.

Applies to all US-eligible accountsCovers PayPal, Venmo, Play+ transactionsState-law eligibility appliesAccount security obligations includedUpdated terms effective on publication
vsin Read Before You Open Your Account
TERMS CONTACT PATHS

Reach Us About Your Account Terms

Team online

Live Chat

Open the chat widget from your account dashboard to ask about a specific clause, a payment dispute, or a verification hold. Response times vary by queue.

Email Support

Send detailed terms questions — including requests to review account suspensions or flag a billing discrepancy — to our support address listed in your account settings.

Account Help Center

The Help Center in your account menu covers the most common terms questions: payment rules, verification steps, and what triggers an account review.

HOW WE HANDLE THIS

Account Security and Data Practices

Data Retention

We retain your account data — including transaction records for PayPal, Venmo, and Play+ activity — for as long as required by applicable state and federal law.

Cookie Policy

We use cookies to keep your session active, remember your payment preferences, and measure which account features you use most. You can manage cookie settings in your browser.

Account Security

Your account is protected by SSL encryption and two-factor authentication at login. Never share your credentials; report suspected unauthorized access through live chat immediately.

Requesting Changes

To request a correction to your account data or to ask us to delete information we hold, contact support via email with your account ID and the specific data in question.

Common Questions About These Terms

They apply to anyone who opens a vsin account. Eligibility depends on your state's laws — access is only available where online betting or gaming is permitted under local law.

We can update the terms at any time and will post the revised version with a new effective date. Continued account use after that date means you accept the updated terms.

Flagged payments trigger an account review. We may request additional verification documents before releasing any associated funds or restoring full account access.

Contact us through live chat or email with your account ID and the transaction date. We investigate payment disputes for PayPal, Venmo, and Play+ transactions on a case-by-case basis.

Email our support team with your account ID and a clear deletion request. We process requests subject to any legal retention obligations under applicable state or federal law.

Providing false identity information, using an unsupported payment method, or violating state-eligibility requirements are the most common reasons an account is suspended pending review.
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Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.